At Jobenz Auto, we understand that purchasing a vehicle from abroad requires trust, transparency, and clear agreements. Here’s how we ensure every client feels confident when working with us:

1. Written Agreement Before Purchase

Before we begin any transaction, we issue a signed service agreement that clearly states:

• The exact vehicle specifications you require.
• An estimated cost range (including purchase and shipping).
• Agreed payment milestones and deadlines.
• Refund terms for any unused deposit funds.
• Your responsibility for taxes, duties, and port clearance in Ghana.

2. Optional Escrow or Third-Party Payment

For clients who want additional peace of mind, we can work with a Ghana-based escrow service or a reputable bank. Funds are held securely until agreed milestones are met.

3. Transparent Communication at Every Stage

We keep you informed with:

• Photos/screenshots of auction listings.
• Official invoices from the auction house.
• Shipping documents once your vehicle is purchased.

4. Clear Service Fee Policy

Our service fee is 25% of the final auction purchase price. This covers:

• Sourcing vehicles to match your requirements.
• Professional auction bidding.
• Purchase processing.
• Coordinating shipping to Ghana.

5. Refund Guarantee

If your initial deposit exceeds the final cost (after deducting the purchase price, service fee, and shipping), we will refund the balance within an agreed time frame.

At Jobenz Auto, your trust is our priority. From your first inquiry to the moment your vehicle arrives in Ghana, we make sure the process is safe, transparent, and stress-free.